Privacy Statement (BR)

This privacy statement was last updated on March 26, 2026 and applies to citizens and legal permanent residents of Brazil.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.maisawinetours.com/?lang=en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • Account name or alias
  • An email address
  • IP Address
  • A telephone number
  • A first and last name
  • Geolocation data
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Social Media accounts

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 5 anos

1.2 Newsletters

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Date of birth

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 5 anos

1.3 To be able to offer personalized products and services

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • A telephone number
  • Geolocation data
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 5 anos

1.4 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 5 anos

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • IP Address
  • An email address
  • A first and last name
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • A telephone number

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 5 anos

1.6 To be able to comply with legal obligations

For this purpose we use the following data:

  • A first and last name
  • An email address
  • Geolocation data
  • A telephone number
  • Account name or alias
  • Marital status
  • Date of birth
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • A home or other physical address, including street name and name of a city or town

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 5 anos

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share or disclose this data to operators for the following purposes:

Operators

Name: Google, Pixel, Uberssuggest, mailchimp
Country: Brasil
Purpose: 

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

5. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

The inclusion of full IP addresses is blocked by us.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. Your rights with respect to personal data:

  • confirmation of the existence of processing;
  • access to data;
  • correction of incomplete, inaccurate, or outdated data;
  • anonymization, blocking, or deletion of unnecessary, excessive, or processed data in disagreement with the provisions of the General Law for the Protection of Personal Data (LGPD);
  • portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
  • deletion of personal data processed with the consent of the holder, except in the cases provided for in art. 16 of the General Law for the Protection of Personal Data (LGPD);
  • information on public and private entities with which the controller shared data;
  • information on the possibility of not providing consent and on the consequences of denial.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Privacy Statement.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the National Data Protection Authority (ANPD):


Autoridade Nacional de Proteção de Dados

Esplanada dos Ministérios,
Bloco C,
2º andar,
CEP 70297-400 - Brasília – DF.
Website

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Maísa Wine Tours
9, Rue Charles Baulaire
33680-Lacanau-Ville
France
Website: https://www.maisawinetours.com/?lang=en
Email: info@ex.commaisawinetours.com
Phone number: +33 0638291161

Annex

Maisa Wine Tours stands out as a premier wine tourism company. Based in the heart of Bordeaux, France, we extend our services to clients around the globe. We deeply value the privacy of your information and are committed to maintaining the confidentiality and protection of our users' data — namely, "You." Thus, when you interact or browse our website and services, we record certain information ("Data" or "Personal Data") about You. Through this Policy, we explain how we collect, use, share, and store your Personal Data. This Policy applies to our website – https://maisawinetours.com, and we adhere to all relevant laws and regulations. We have adopted this policy with a total focus on protecting the privacy and data of our users. When you access or interact with our site and services, we collect some information ("Data" or "Personal Data") about you. With this document, we aim to make clear how your Personal Data is collected, used, shared, and stored by us. Additionally, this Policy is valid for our website – https://maisawinetours.com, always in compliance with current laws and regulations.

LiteSpeed Cache

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.